Let Connective Computing take ongoing responsibility for monitoring and managing your Information Technology (I.T.)
Small businesses need technology to operate and compete effectively. But as reliance on I.T. grows, your in-house resources to support your I.T. environment may not. In many businesses, I.T. resources are scarce and can be quickly overwhelmed. Connective Computing can take over the day-to-day responsibilities of managing the I.T. infrastructure that your business depends on.
For small businesses with no dedicated in-house I.T. staff, Connective Computing offers a complete solution called Managed Services. For companies with one or more I.T. personnel on staff, we offer a supplemental solution called Co-Managed Services.
With Managed Services, Connective Computing becomes your I.T. department, monitoring your technology infrastructure around the clock and managing any issues that arise. This frees up your staff to focus on higher-value projects. By proactively monitoring and maintaining your systems, we can help you avoid many technology problems in the first place. Should an issue occur, Connective Computing can troubleshoot and resolve it more efficiently.
Why Managed Services?
Here are some of the top reasons businesses choose Managed Services:
– Improved security
– A proactive approach to I.T. problems
– Better system uptime
– Access to newer technologies
– Cost savings over hiring in-house I.T. personnel
– Peace of mind
– Free internal staff for strategic work
– Better I.T. support for remote offices
Is it cost-effective?
I.T. areas like data backup, software updates and security require continuous monitoring and adjustment. If these areas are not kept up-to-date your business will likely suffer outages and data loss. Unexpected downtime or lost information can create substantial productivity and revenue losses.
Rather than waiting for something to fail (and then cleaning up the mess), Managed Services takes a proactive approach: Remote monitoring and management allows us to identify and troubleshoot potential problems before a failure occurs. Because down time can cost businesses thousands of dollars per minute, Managed Services can easily pay for itself.
Reliable Support
Rather than working with a rotating cast of characters, Connective Computing provides a dedicated team that will get to know your business inside and out. Your primary technician will be a reliable point of contact who can manage your vendors and work through vendor issues on your behalf. Should he or she be unavailable for any reason there will be a secondary technician who is up-to-speed and ready to step in to help.
Co-Managed Services
Unlike outsourcing, where you turn over complete control of your technology, with Co-Managed Services you decide what I.T. services Connective Computing will provide and what you want your staff to handle. You retain full visibility into the process and management of your systems. At the same time, the Co-Managed Services subscription model gives you predictable expenses, unlike a consultant’s time-and-billing model.
Turning to Connective Computing for a subset of you I.T. needs can be a home run for your business. More than just managing a specific product or technology, having our team as part of your staff can free up your internal I.T. employees for strategic projects. Co-Managed Services will complement, not replace, your I.T. department.
We take a holistic approach to I.T., providing a higher standard than most organizations can achieve in-house.
How It Works
We deliver our services on a subscription basis; companies pay a fixed monthly amount for Managed Services. Our services include, but are not limited to:
– Systems monitoring/management
– Helpdesk
– Security
– E-mail solutions/support
– Backup and Disaster Recovery management
Connective Computing works with a variety of technology vendors in order to deliver these services. However, it’s not just about the technology: Our expertise holds the most value for your business.
Conclusion
There are a variety of reasons that small businesses choose a Managed Services model. I.T. skill and expense tops the list for smaller businesses. Very small companies stand to reduce I.T. costs while getting the expertise they need by partnering with Connective Computing. Larger businesses typically work with us to offload a number of difficult or time-consuming tasks, allowing their internal I.T. staff to focus on mission-critical activities.
The ongoing infrastructure monitoring that Managed Services provides can help small businesses avoid I.T. issues, data loss and downtime. Small business I.T. staffs face budget and time constraints that make it difficult to deliver the level of monitoring that Connective Computing does. This may be the most important benefit of working with us, because I.T. downtime can completely derail a small business.
If you’ve never considered Managed Services and are trying to manage your own technology, it’s worth being aware of this cost-effective way to have your tech burden lifted. Or, if your current I.T. team is running ragged, perhaps you can offload some difficult I.T. tasks. Connective Computing can help keep your business focused and safe!